- Title: Plumbing/HVAC Technician
- Name: Frank Cichetti
- Q – How would you explain the Cabrillo slogan, “The people you want in your home” to someone that asks? For one thing, it’s as simple as the way we handle ourselves on the initial phone call, to the way we conduct ourselves in the home. We just do it right. Another thing is, 99% of the time we’ll finish the job in one trip, and that really makes it easy on our customers. We try to make their service as “hassle-free” as possible.
- Q – What do you like best about working at Cabrillo? What I like best about Cabrillo is the service trucks. They are like mini warehouses on wheels. If for some reason the truck does not have a part necessary for the job, they will get delivered by the office staff. Not only do we give good service to our clients, but as a technician we get great support from the office staff.
- Q – What makes Cabrillo’s customer service so special? Everything we do is for the customer. We treat the home as if it’s our own. We wear shoe covers before entering your home and go out of our way to provide excellent service. Most of the previous companies I worked for were good, but nowhere near the level of professionalism we have here at Cabrillo.
More About Me:
Frank’s another employee who came to us from far, far away. He was born and raised in the Philadelphia area though we try not to hold his affinity for the Eagles against him. That’s where he started his career as a technician and he’s been at it now for almost 15 years.
Frank is one of those hard-to-find specialists who’s equally adept at both plumbing and HVAC. He’s quickly become a favorite of many Cabrillo customers.
When he’s not working for us, or watching an Eagles game, Frank spends most of his free time with his wife and young daughter.
Trane service call
Dave - San Francisco, CA
Thanks, Frank, for the quick, courteous, and very professional service call today.
Great service / very reliable
Stephanie - Millbrae, CA
great aervice with friendly technician
Marie - Daly City, CA
I always call cabrillo for my home service. Frank done a excellent job.
Professional and reliable. Great customer service as well.
Jon - San Francisco, CA
Pleasant, efficient and informative
Melissa - Belmont, CA
Frank was lovely and informative. I appreciated the call in advance letting me know the estimated time he'd arrive. I do think the price is a bit high for the time it takes, but I feel confident the job is well done and no corners are cut. Very professional.
Frank was on Time, courteous and very professional
Tom - Half Moon Bay, CA
Frank did a great job. He figured out the problem quickly, explained my options and did a fantastic job on the repair. Very satisfied with Frank and Cabrillo Plumbing. I will be using them again.
Burlingame - Burlingame, CA
Quick response, great service!
Exceptional service ...5 stars in all areas!
Frank - Redwood City, CA
First... the job was completed on time and perfectly. Frank and his partner were courteous and very responsive to our questions. Could not be more satisfied.
Reliable and Efficient Service!
Zenaida - San Francisco, CA
I'm very happy with the work performed today on my kitchen sink. Very accommodating to get the quick fix.
Customer Service Delight
Kerry - San Francisco, CA
We've been using Cabrillo plumbing for years. Not only are they fair, good plumbers, but they take great care in how they treat their customers. Yesterday Frank spent at least 2 hours diagnosing and fixing toilets in my house. From putting on booties, to explaining options, to helping me make decisions, to doing the work, Frank was professional, informative, authentic, and sincere. Thanks, Cabrillo, for remembering how important your customers are!
HVAC technician installed new section of 12" duct work in crawlspace. Install new insulation for furnace supply and return air plenums. Install new Selkirk double wall vent pipe for furnace.
Plumber installed new continuous waste, P trap and sink strainers for kitchen sink.
Plumber installed new Grohe Eurodisc kitchen sink faucet in super steel finish.
Plumbing/HVAC technician performed Annual maintenance on furnace, and AC unit. Also performed plumbing inspection. Repaired a Kohler toilet and installed a pop up assembly for a bathroom sink.
Plumber installed new Grohe eurodisc kitchen sink faucet in super steel finish. Installed a new toilet handle for a Kohler toilet and repaired a Porcher toilet. Also installed a new furnace condensation pump.
HVAC technician evaluated supply register in guest bedroom and explained relocation of register is required.
Plumber installed a new Insinkerator 3/4 horse power garbage disposal.
HVAC technician performed annual maintenance on Trane furnace.
Plumber removed drain blockages in bathtub and lavatory sink drains.
Plumber installed new 1 1/2" copper kitchen drain line in wall behind sink and dishwasher. Also installed new copper air gap.
Plumber removed stoppage in master bathroom shower stall.
Plumber cleared blockage in kitchen sink drain line.
HVAC technician installed a new Honeywell Pro 6000 digital programmable thermostat.
Plumber removed and reset toilet to locate source of reoccurring toilet stoppages.
Plumber cleared stoppage for shower stall drain.
HVAC technician installed new igniter for Trane furnace. Also performed annual maintenance on furnace.
Plumber cleared stoppage in light well.
Plumber repaired old 3 handle tub and shower faucet.
Plumber cleared blockage in lavatory sink drain line.
Plumber removed toilet to gain access to main sewer line and cleared stoppage. Reset customers existing toilet.
Plumber installed new Bradford White 40 gallon water heater in attic.